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Website Accessibility Statement

 

 

Scope and ownership 

This accessibility statement applies to www.uos.ac.uk which is owned by the University of Suffolk. It is designed to be used by as many people as possible. The site should be clear and simple to understand. 

We have built our website so that:

  • You can zoom in up to 300% on pages without the text spilling off the screen 
  • It has responsive design viewable on a range of desktop and mobile devices 
  • Pages have appropriate colour contrast 
  • Pages use heading levels so assistive technologies like screen readers and browser plugins (like HeadingsMap for Chrome or Firefox)  can show you the page overview and let you skip to any section of the page.  
  • Most images have text descriptions where appropriate 
  • The site can be navigated using just a keyboard 
  • You can listen to the website using a screen reader. Webpages are coded so screen reader users can quickly navigate between page regions using ARIA landmarks. 
  • Videos are used across the site to provide additional information.  

AbilityNet and MyComputerMyWay have advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • Pages do not have a ‘skip to content’ link
  • Some focus indicators have insufficient contrast
  • PDFs lack accessibility tags meaning the headings and structure are not accurately communicated to screen readers correctly. This also means they can’t be browsed via the Bookmark view in Adobe Reader. Images within these PDFs are also not marked with alternative text. 

Feedback and contact information  

If you are unable to access a certain part of this website or require something in a different format please email studentlife@uos.ac.uk 

In your email please include your contact details, the web address (URL) for the page you are trying to access and what information you were trying to get. 

Alternatively you can call 01473 338833 or visit the Student Centre in person at the Waterfront Building. 

Our Student Centre team will respond to you in the first instance and will be able to advise you on options and timeframes. 

Reporting accessibility problems with this website 

We actively seek to maximise the accessibility of our website so if you find barriers that we’ve not covered in this accessibility statement please inform us and we will add the issue to our improvement plans where appropriate. 

Please email any issues, comments or observations to studentlife@uos.ac.uk who will acknowledge your email within three working days and give an indication of the potential workarounds. In the email please provide your contact details, the web address (URL) of the page and details of the issue. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person 

Different people have different accessibility needs. You can contact us in a number of different ways: 

Phone: 01473 338833 
Email: studentlife@uos.ac.uk
Live Chat: www.uos.ac.uk 
In person: Student Centre, Ground Floor, Waterfront Building. 

Our buildings are accessible for wheelchair users and accessible parking (for permit holders only) is located behind the Waterfront Building, accessed via Coprolite Street. The closest accessible parking for visitors is at Duke Street Car Park. 

Technical information about this website’s accessibility 

The University of Suffolk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 - AA standard, due to the non-compliances listed below. 

Non accessible content 

The content listed below is non-accessible for the following reasons. We are actively working to fix these issues. 

Non compliance with the accessibility regulations 

  • Pages do not have a ‘skip to content’ link - we are working with our website partner to resolve this issue by 31st October 2023
  • Some focus indicators on the cookie control pop-up have insufficient contrast - we expect to resolve this issue by 31st October 2023

External Platforms

Click4Assistance chat widget 

The fields on the Click4Assistance chat widget have an incorrect tabbing order when controlled via the keyboard. There is also insufficient colour contrast when hovering over the ‘Start Conversation’ button. 

Disproportionate burden

We don't categorise any of the accessibility issues on www.uos.ac.uk as a disproportionate burden to fix within the meaning of the regulations.

Content not within the scope of the accessibility regulations 

The DiscoverUni widget on course pages is out of scope for universities' responsibilities under the 3rd party content exemption as it is neither funded nor developed by universities and they have no control to deliver technical fixes to it but must keep it on their website. Further information is provided at Make Things Accessible.

What we’re doing to improve accessibility 

The university has created training and reference resources for all website editors to ensure this is embedded into website content update and development processes. We use a web governance service, Little Forest to monitor our website and ongoing accessibility compliance.      

Preparation of this accessibility statement 

This statement was prepared on 18 September 2023. 

This accessibility statement applies to https://careers.uos.ac.uk/. The website is run by the People and Organisational Development Team at the University of Suffolk. We committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. This website was created using a builder by Talos360.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Measures to support accessibility

https://careers.uos.ac.uk/ takes the following measures to ensure accessibility of our website:

  • Monitor new content to make sure it meets the standards before it is published.
  • Review existing pages when making updates to ensure they are compliant.
  • Use software such as WAVE and Web Accessibility Insights to test the pages.

How accessible this website is

We are aware that some parts of this website are not fully accessible:

  • Some images lack appropriate alternative text (alt tags).
  • Focus order may differ from the visual reading order.

Feedback and Contact Information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, report this to the People and Organisational Development team by email: jobs@uos.ac.uk and let us know the web address (URL) of the page and a description of the problem.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email the People and Organisational Development team on jobs@uos.ac.uk

We try to respond to feedback within 2 business days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

The University of Suffolk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to non-compliance issue listed below.

  • The focus order on some pages may differ from the visual reading order.

Non-accessible Content

The content listed below is non-accessible for the following reasons.

  • Focus order may differ from the visual reading order: The focus order on some pages may differ from the visual reading order, causing confusion for users navigating with a keyboard or assistive technologies. This fails WCAG success criterion 2.4.3: Focus Order.

Non-compliance with the accessibility regulations

  • Some images do not have appropriate text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).

Technical specifications

https://careers.uos.ac.uk/ relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

https://careers.uos.ac.uk/ assessed the accessibility of this website through the following approaches:

  • Self-evaluation
  • External evaluation

Preparation of this accessibility statement

This statement was prepared on 06 September 2024

It was last reviewed on 06 September 2024

This website was last tested on 06 September 2024

The test was carried out by Talos360. All pages were tested using automated testing tools:

  • WAVE Web Accessibility
  • Accessibility insights for web

Talos will conduct a gap audit and any finding will be added to their roadmap and when complete, released to our site.

Talos360 will carry out annual health checks of their build every June and will update us of any issues.